Shipping Policy

At Vedalayaa, we are committed to delivering your Ayurvedic and herbal wellness products safely and on time. Please read our Shipping Policy carefully.

1. Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India.

For special shipping requests or bulk orders, please contact our customer support team.

3. Estimated Delivery Time

• Metro Cities: 3–7 Business Days
• Other Cities & Towns: 5–10 Business Days
• Remote Locations: 7–14 Business Days

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping offers may be available on selected orders or promotional campaigns.

5. Order Tracking

Once your order is shipped, you will receive:

• Order Confirmation
• Shipment Tracking Details
• Courier Partner Information

via email, SMS, or WhatsApp (where applicable).

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery fails due to:

• Incorrect Address
• Incorrect Phone Number
• Customer Unavailability

Additional shipping charges may apply for re-delivery.

7. Delayed Deliveries

While we strive to ensure timely delivery, Vedalayaa shall not be held responsible for delays caused by:

• Natural Disasters
• Extreme Weather Conditions
• Government Restrictions
• Public Holidays
• Courier Service Disruptions
• Other Circumstances Beyond Our Control

8. Damaged or Missing Products

If you receive:

• A Damaged Package
• A Tampered Package
• Missing Items

Please contact us within 48 hours of delivery with photos/videos for verification.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Vedalayaa shall not be responsible for delivery failures resulting from incorrect or incomplete addresses provided by the customer.

10. Contact Us

Vedalayaa
📧 Email: vedaayurveda10@gmail.com
📞 Phone: +91 9187376200